Need a hand with Reset? Email us and we'll get back to you, usually within 2 working days.
Email supportHow do I connect Apple Health?
Reset asks for permission the first time you open it. To change it later, open the Apple Health app → Sharing → Apps → Reset, or iOS Settings → Privacy & Security → Health.
How does the photo calorie counter work?
In Food → Calorie counter, tap Photo and take or choose a picture of your meal. Reset sends just that photo to estimate the foods and calories, shows you the result to confirm, and does not store the photo.
Is the AI coach medical advice?
No. The coach and everything in Reset is general wellbeing information, not medical advice, diagnosis or treatment. If you are pregnant, under 18, take medication, or have a health condition, talk to your GP before making significant changes.
How do I export or delete my data?
Open the More tab → Data. You can export everything as a file, or delete all app data. Deleting the app also removes its stored data.
Do you sell my data?
No. Reset has no account, no ads and no tracking. Your log stays on your device; optional features (recipes, the calorie photo and the coach) send only what they need to work, never your identity. See the privacy policy.
A feature isn't working / I found a bug
Email us at info@shieldiqcyber.com with your device model and iOS version and a short description, and we'll look into it.